About Us Since 1985, Family Assistance Program (FAP), formally known as High Desert Domestic Violence Program (HDDVP) has been providing shelter and advocacy services to victims of domestic violence (DV). San Bernardino County With locations across California, the centers provides urgent mental health services 24/7 to those of all ages in acute psychiatric stress who need immediate access to crisis mental health services. RISES links adults to mental health, substance use disorder, housing an other services. Simple grasping and hand manipulation, as well as, reaching above and below shoulder level. The objectives of the proactive texting notifications were to: Of those who opted-in to the texting feature, this program resulted in a decrease in terminations for not completing a SAR or RE/RC. He led and participated in specialized work groups, including Health Care Reform which impacted customers and services in Transitional Assistance Department offices throughout the county. 201, 205 & 208, Victorville | (760) 245-4695. This greatly reduces staff workload from processing reapplications and/or initiating non-compliance actions. 780 E. Gilbert St., San Bernardino | (909) 386-0776. She maintains a global vision and consistently takes the lead on distribution of work assignments; often looking outside the Region to the Departments needs. Eligible FSP clients are identified by the CalWORKs Transitional Assistance Department (TAD) and referred to the San Bernardino County Department of Behavioral Health (DBH). Centralized Childrens Intensive Case Management Services (CCICMS)Coordination and monitoring of specialty programs including Therapeutic Behavioral Services, Success First, Group Homes, and Wraparound Services. Alcohol Education and Recovery Services12560 Central Ave., Chino | (909) 591-4761, Prodigy Healthcare688 N. Arrowhead Ave., Ste. The IVR system initially allowed customers to self-authenticate themselves using his/her case number and an assigned Personal Identification Number (PIN). 403b retirement program for which CAPSBC contributes 6% of employees gross salary once the employee meets the program requirements. This program addresses a family's basic needs and offers comprehensive resources around parenting, coping, and life skills that can help families navigate major . Since the inception of the TAD LiA Workshop in 2014, the average number of participants has remained consistent from quarter to quarter. Services offered include, intake assessment, case management services, housing navigation (location) assistance, assistance obtaining public benefits and limited temporary financial assistance, which may include: Our community thrives when we work together for good. Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nationwide dedicated to assisting low-income individuals and families become stable and self-sufficient. Sacramento Crisis Residential Program; The STAY Crisis Residential Treatment, San Bernardino County; Star View Adolescent Center, Torrance; Resource Centers. The following are also under the umbrella of the Foster Care program: Adoption Assistance Program (AAP) Approved Relative Caregiver Extended Foster Care (EFC) The Transitional Assistance and Behavioral Health departments and the Housing Authority partnered and attained competitive Housing Support Program funding to fill a gap in services available to homeless Temporary Assistance for Needy Families customers. Referrals must originate from the San Bernardino County Transitional Assistance Department. Crisis Centers. Mobile Fresh currently visits three TAD district offices per month to serve TAD customers. 1-5 years (3.08 hours per pay period = 10 days) Customer service techniques; principles of time management; information and referral techniques; principles and practices of case management; principles and techniques of crisis intervention and counseling; business English usage, grammar, spelling, vocabulary, and punctuation. The new Family Stabilization Program provides unique services, including treatment of all family members, rapid rehousing, car repairs, tattoo removal, and other services not available to customers who do not volunteer for the program. Supportive Services for Veterans Families Program. #211 (phone-based information and referral service) The implementation of the Affordable Care Act (ACA) in 2014 required County Eligibility Workers (EWs) to utilize the California Healthcare Eligibility Enrollment and Retention System (CalHEERS) to determine eligibility for health care programs. Applicants considered for an interview must submit a Department of Motor Vehicle (DMV) Driving Report (dated within previous 90 calendar days) upon request from the CAPSBC Operations/Human Resources Division. Course For Parents | California Family Resource Center (FRC) The FSP Program focuses on securing and maintaining housing for families who are currently living in homelessness or would be homeless without this assistance. The program consists of mentees attending several workshops, which include learning the basics of the TAD budget, discussing varying leadership styles, and interview preparation. 100 F1 Welfare-To-Work Exemptions. For more information, call (909) 252-4050. TAD provides 25% off coupons to customers as an incentive to use CalFresh benefits at Mobile Fresh. Clare-Matrix812 N. Euclid Avenue, Ontario | (909) 395-0888, High Desert Child, Adolescent & Family Center Services Center, Inc.16248 Victor St., Victorville| (760) 243-7151, MHS Fontana Center for Change1076 Santo Antonio Dr., Ste. Placement After Stabilization (PAS) Discharge planning for individuals exiting a CRT facility. Driving Under the Influence (DUI) programsProvides education, individual and interactive group counseling and referral resources for adults. We work to stabilize Riverside County families that are struggling by providing access to food, housing, cash, childcare, and more. Furthermore, participants have reported positive impacts attributed to participation, such as returning to school, receiving a promotion, taking on new duties in their current position, and enhanced interview skills. Participants must be referred into the following programs by a service provider, agency, and/or health or social services professional. GEN 727B (5/19) - County Forms Order, with Instructions Do NOT download this file to your computer if you want to use it to order online - open the file within your web browser. Effective January 1, 2014, Assembly Bill (AB) 74 established the Family Stabilization (FS) Program, a new CalWORKs component designed to ensure a basic level of stability within a family prior to, or concurrently with, participation in Welfare-to-Work (WTW) activities. or at-risk of becoming homeless in San Bernardino County. The Transitional Assistance Department (TAD) will determine if you are eligible to participate in WTW when you: The Streamlined Application Process revised and updated existing practices utilized by TAD staff when customers applied for assistance. If they qualify they will be referred to KEYS for intake and housing search and stabilization assistance. In 2018, San Bernardino County Transitional Assistance Department (TAD) in partnership with the county Performance, Education & Resource Centers (PERC) redesigned the Eligibility Worker (EW) and Employment Services Specialist (ESS) onboarding classes and implemented a Supervised Field Experience (SFE) component for new trainees. ABSTRACT The purpose of this research study on family stabilization is to identify whether this program is working while CalWORKs participants are achieving their educational goals. Recipients of theAward for Excellenceshare an exceptional level of dedication in what they do as County employees and as members of their community toward achieving the Countywide Vision. Trainees report to his/her assigned district office, are greeted by a predesignated supervisor and mentor/coach, and complete standardized activities prepared by PERC, such as review documents, observe interviews, and narrate case actions. Participation in outreach events has contributed to San Bernardino Countys high Program Reach Index (PRI) and provided a source of food security for numerous county residents. Gina has played a huge role in ensuring that our County Vision is being fulfilled by providing support to both the Rialto and Fontana offices in the absence of the Supervising Office Assistants (SOA). She reminisces that her experience with the KEYS case management, which she called one of the most beneficial components of the program; it motivated my family to do more than we would have done on our own. Ms. Elizabeth and her family celebrate having a stable place to call home. This site allows County policy staff to review and troubleshoot issues prior to escalation to the CalHEERS Service Portal to ensure only system issues are forwarded. Georgina helps achieve the Countywide Vision by providing customers with the guidance and resources they need to help with basic necessities, such as food and shelter. KEYS is committed to a community in which individuals and families lead meaningful and empowered lives and pass that legacy to future generations. Richard supports the Countywide Vision goal of providing for the safety, health and social service needs of County residents. a temperature-controlled environment with some exposure to copies and printer chemicals and/or fumes. California State University, San Bernardino CSUSB ScholarWorks Voluntary supplemental life insurance coverage. Conservatorship Investigation ProgramProvides assessments of adults and children considered gravely disabled due to a mental disorder by a treating hospital psychiatrist to determine whether he/she meets criteria to be placed on conservatorship. Increase self-service options enrollment. For further information regarding this position, contact theOperations/Human Resources Division at, 696 South Tippecanoe, San Bernardino, CA 92408-2607. Family Stabilization: Does it Work? This has created a comprehensive system where retention of new employees has improved by over 16%, trainee satisfaction has risen, and new staff have a clearer understanding of what to expect in the work setting. Transitional Assistance Department Processing Center: The Transitional Assistance Department Processing Center was developed as a solution to maximize productivity and improve customer service in response to the expansion of health care coverage under the Affordable Care Act (ACA). The recommended applicant shall submit original documentation to establish both work authorization and identity (per the Immigration Reform and Control Act of 1986). Under the supervision of the Program Manager II, the Family Development Specialist provides supportive services to low-income and homeless individuals including intake and assessment, resource identification, temporary and permanent housing assistance, emergency supportive services including providing food, hygiene products, transportation vouchers and maintains client files. San Bernardino County has taken a unique approach to this challenge by expanding Medi-Cal (Californias Medicaid program) application services to inmates by partnering the County Transitional Assistance and Sheriffs Departments with Loma Linda University School of Public Health. Keep customers engaged in WTW after completion of sanction cure. Founded in 2009, Knowledge and Education for Your Success (KEYS) is a 501 (c) (3) non-profit organization dedicated to enhancing supportive services for the low-income residents of San Bernardino County. (909) 387-7406 | DBHInnROADsReferrals@dbh.sbcounty.gov. The Achievement Awards is an annual non-competitive awards program with 18 different categories that reflect the vast, comprehensive services counties provide including children and youth, criminal justice, county administration, planning, information technology, health and more. Referrals must originate from a physician while the individual is hospitalized. She utilizes the feedback of staff to seek better ways to service both our internal and external customers. Vacation benefits are accrued on a bi-weekly basis as follows: 1-5 years (3.08 hours per pay period = 10 days), 6-14 years (4.62 hours per pay period = 15 days), 15-over (6.15 hours per pay period = 20 days), Submit a completed CAPSBC Application form to the Operations/Human Resources Division, 696 S. Tippecanoe Avenue, San Bernardino, CA 92408-2607. The yearlong campaign resulted in San Bernardino County having the highest number of self-service options enrollment of 39 Consortium counties that participated in self-service options. Interactive Voice Response (IVR) Biometric Voice Print (BVP) Log In: San Bernardino County Transitional Assistance Department (TAD) implemented a centralized Customer Service Center (CSC) call center which incorporated an Interactive Voice Response (IVR) system. Failure to fully complete the application and/or provide information on it that clearly demonstrates possession of the position requirements will result in no further consideration., 696 S. Tippecanoe Ave FACT/CFACT provide wraparound services for adults who have extensive contacts with the criminal justice system or have a history of incarceration. Phone: 951-571-3533. Applicants can go to the CAPSBC website to complete an application online, print it and submit the completed application to the Operations/Human Resources Division. Implementing SFE has well-equipped new employees by enabling them to receive practical hands-on experience during the learning process allowing them to connect the dots between classroom instruction and on-the-job training. The program works to foster individual professional development within the Transitional Assistance Department and increases knowledge of department administrative operations, which result in greater productivity, higher retention rates, succession planning, and improved customer service. About Us - Family Assistance Program Ms. Elizabeth and her family became homeless overnight causing immediate concerns about her familys safety, the education of her children, and lack of financial resources to move into another home. 4, Yucca Valley | (760) 853-475512625 Hesperia Rd., Victorville | (760) 955-8300. To speak to someone about behavioral health services, call 888.743.1478. Family Development Mission: Providing the tools and support needed to help people strengthen their families and their The conditional offer is contingent on the applicant passing a pre-employment physical examination only to include urine drug testing and TB screening. The first phase was to assess the participant's . The Transitional Assistance Department (TAD) Supervisor Academy is a formalized training developed for newly hired supervisors prior to reporting to their assigned offices. PPO plan option is subject to required employee monthly contribution. Integrated New Family Opportunities (INFO)For youth released from the San Bernardino County JDAC. TAD designed the Sanction Reengagement program with the following objectives in mind: A pilot of the Sanction Reengagement program was implemented in four of the 18 district offices. Hours of Operation: Monday-Friday 8:30 am - 5:00 pm. BVP software analyzes voice patterns and recognizes consistencies in an individuals voice (including accents and speech impediments) to successfully authenticate a customers identity. Case management assists participants with various needs and navigating complex systems to obtain assistance from other county and community-based social service programs. Integration of EMACS within the Time Study System application facilitates accurate time accounting and creates transparency between both applications. Family Stabilization services may be requested at any time by contacting: Employment Case Manager. May also require working outdoors with the potential to be exposed to extreme temperatures, humidity, and wetness. Crisis Stabilization Unit s (CSU) - urgent mental health centers for individuals of all ages . Utilizing a collaborative approach, the Transitional Assistance Department, Department of Behavioral Health, Arrowhead Regional Medical Center, and community-based organizations are working together to address needs of Temporary Assistance for Needy Families customers experiencing multiple barriers to participating in Welfare-to-Work activities. San Bernardino County Childrens Network825 E. Hospitality Ln., San Bernardino| (909) 383-9677. In the Health and Human Services category, San Bernardino County received a prestigious Challenge Award for its Housing Support Program Collaborative, which fills in gaps in services available to homeless families who receive Temporary Assistance for Needy Families (TANF).

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