What food & drink options are available at St. Giles Southkey? himself to extend his help to pay our summon online on his own! Please also note that the swimming pool will close at 7pm. - but if you enjoy brand new facilities & room, and are contented with shopping just at the big mall attached to hotel & are less likely to be in/out multiple times per day, this is the definitely the one to stay F&B: A Morning breakfast has a Wide selection of local & international delights Service: A Front door security officers / staff (Gurkhas background) are very friendly & one feels safe! Read our, Dear Mdlkhsan, Thank you so much for sharing your feedback about our service. Aaiqmal displayed rude behaviour and a disrespectful attitude towards me and my companions when we informed him that a specific table was already reserved for us. The door however need some check as the soft closing is not fuctioning. For Malay families who are planning to shop at Angsana Mall & Jakel, it's quite far away so plan your routes beforehand. Dear Jimmy, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Our Hotels | Affordable Boutique Hotels | St Giles Hotels - Room is very well up-kept, huge, well designed & well equipped with fridge, kettle,, hair-dryer, smart mirror, ample electric inlets etc. Not to soft, not too hard. Dear Sir/Madam, It was our pleasure to have you as our guest and we are most pleased that you have enjoyed your stay at St Giles Southkey! With easy access to major business and commercial districts and local attractions almost at its finger tips, each CHM Hotel is well positioned to suit all travelers. Room rate St. Giles Southkey, Tebrau from 18-08-2023 until - Traveloka . Sincerely, Michelle Goh Director of Sales & Marketing, Check in was smooth get to our room with clean nice viewing room n comfortable twin bed just that the 2 pillows are more to the soft type. Convenient hotel its link to Mid Valley Shopping mall. Fairly new hotel. Dear Jesline, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Looking forward to welcome you again in near future. :). Overall nice stay, will come back again for longer stay. The reception staff are helpful and professional and NURUL recognised us repeat guests ! Could improve on the Queue system during check in hours. Warmest regards, Teekay Goh General Manager, Yes its a new hotel. The most disappointing is the buffet breakfast. Amenities basic. We are delighted that you have enjoyed your St. Giles experience with us! When up to level 28 to see the pool but was disappointed as the pool is kinda small n lots of kids hoarding the pool.. so it's kinda Meh:/ There's a bar there too which was empty ard 4pm.. Customer service was great. WiFi is available within public areas of the property to help you to stay connected with family and friends. Looking forward to welcome you again in near future. One may have to wait up to 20 mins or more calling a cab / Grab / Uber. Does St. Giles Southkey provide breakfast? Room is nice and clean. Dear Valued Guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Small act goes long way! St Giles Southkey Hotel 1 Persiaran Southkey 1, Johor Bahru, Malaysia Excellent Based on 3,544 reviews 8.5 $70 Cheapest rate per night 1 room, 2 guests Wed 8/16 Wed 8/23 .and more Rooms About Similar hotels Reviews Photos Location FAQ Best deals for St Giles Southkey Set your travel dates to check availability and prices 1 room, 2 guests Wed 8/16 The staff speaks multiple languages, including English, Chinese, and Malay. than responding in a courteous and professional manner, he exhibited a disrespectful attitude and gave us a "black face," making us feel unwelcome and uncomfortable. Staffs at omelette station are friendly. Looking forward to welcome you again in near future. It is a rather new hotel and is directly linked to Mid Valley mall. What is normal check-in & check-out time at St. Giles Southkey? We apologies for any inconvenience caused. The conduct displayed by the staff member not only tarnished the reputation of the hotel and cafe but also marred our overall experience. Managed by Cititel Hotel Management Sdn. This hotel is very convenient as it is linked to the mid valley southkey shopping mall. Enjoyed the breakfast as it's quite a spread for us to choose. Contact Us | St Giles Hotels Addresses | St Giles Hotels There was a connecting door where you can get to the mall in no time. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. adjusted. However the food is quite disappointed. Kudos to the housekeeping team. We are delighted that you have enjoyed your St. Giles experience with us! Yes its adjoining the mall like many St. Giles hotels in Malaysia. Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay. The door was opened from 10am to 10pm, and with your keycard, you could even return to the hotel before 2am. Dear Valued Guest, Thank you for your honest review. 5,426 were here. And maybe it is newly open, lowest promotion room rates on hotel website. Again, very friendly team will smiling faces. Location is fantastic as access to Mid Valley mall is just a doorway away. St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. There's a mix of TV, Dear limeddie, Thank you for your review and 5/5 bubble ratings. Although we are still relatively new in town, we appreciate your kind understanding and opportunity for us to improve on our shortfall. Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and . Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and . The parking is shared with the mall and it's a cashless entry parking! The security manager, Lee especially who I approached for help to assist me to get me to my, Dear Sir/Madam, Thank you for sharing your feedback with us and great to know that our bed and location were to your liking. Housekeeping needs to replenish the items in rooms. We told Aaiqmal and rather. Has a wide range for breakfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Savor your favorite dishes with special cuisines from St. Giles Southkey exclusively for you. Our modern, well-designed Premier Rooms offer a taste of luxury for business and holiday travelers. Kudos to the housekeeping team. We recommend calling ahead to confirm details. We politely approached the staff member, whose name I unfortunately did not acquire, and kindly requested if we could occupy that table and we were given that particular table. Please accept our sincere apologies for the inconvenience caused and rest assured that your comment has been shared with the Department Head for immediate action. The view to our high floor room is nice too! Friendly staffs, delicious breakfast and excellent view of the infinity pool. than responding in a courteous and professional manner, he exhibited a disrespectful attitude and gave us a "black face," making us feel unwelcome and uncomfortable. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Do take note that no bottled water is given. We are constantly working on bettering our facility and services to provide you with an amazing experience. The door was opened from 10am to 10pm, and with your keycard, you could even return to the hotel before 2am. The standard check-in time at St. Giles Southkey is starting from From 15:00 while the latest check-out time is at Before 12:00. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. That said its overpriced for the meager room size. Upon deliberation (remarks below), Im giving 4/5 to provide room for improvements. The hotel is located in the heart of the central business district, which provides easy access to the area's many shops, restaurants, and tourist attractions. Super convenient. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. St Giles Hotels | Official Website | City Centre Hotels We told Aaiqmal and rather. The hotel room is otherwise nice, clean and spacious. Dear Sir/Madam, Thank you for sharing your review with us. Notably, the Samsung TV has the widest selection of TV channels, radio / music stations i I have seen in recent years, allows guests to access YouTube tv, & even has an impressive library of the latest movies / TV shows like those on 5-star airlines! Looking forward to welcome you and your family again in near future. Bfast super good spread. Were so happy to hear you had a great experience at Southkey Johor Bahru. . Urban Room An outstanding value, new Urban Rooms provide all the amenities you need, leaving you free to explore the city's best attractions. Is parking available at St. Giles Southkey? St. Giles Southkey Hotel Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Tebrau, Johor Bahru, Johor, Malaysia, 80150 See Map 9 Impressive From 85 reviews About Accommodation St. Giles Southkey is located in area / city Tebrau. Managed by Cititel Hotel Management Sdn. Room was acceptable for the price. Check in was slow a bit although 4 counter fully worked, staff friendly. The bed and pillows were pretty comfortable, but the quilt was very thin, plus the aircon could not be. What food & drink options are available at St. Giles Southkey? A comfortable and relaxing hotel, room spacious and cleanliness is satisfied as well. However, its not that accessible given Mid valley is a new hood, the relative lack of public transport options and the way how the roads are planned. 318 Family-friendly 267 Property types Resorts Motels Hotels All-inclusives Show all View Vacation Rentals Amenities Free Wifi 559 Breakfast included177 Pool 282 Free parking 347 Show all Distance from 25+ mi Pulau Kukup National Park Legoland Malaysia I was told I need to bear RM 30 if i came down immediately if not , upon check out at 1pm I will, Dear Ms. Yong, Greetings from St. Giles Southkey Johor Bahru. Conveniently located restaurants include Quivo Southkey, Tokyo Secret, and W.W. Laksa House. Awesome stay! Small act goes long way! Once again, thank you so much and we look forward welcoming you again soon in near future. Very convenient located as downstairs is shopping mall. My daughter had a good time there. St. Giles Southkey is located in area / city Tebrau. Sincerely, Michelle Goh. See 109 Hotel Reviews, 205 traveller photos, and great deals for St. Giles Southkey, ranked #17 of 218 hotels in Johor Bahru and rated 4 of 5 at Tripadvisor. THE 10 CLOSEST Hotels to St. Giles Southkey, Johor Bahru - Tripadvisor Sincerely, Michelle Goh Director of Sales & Marketing, The hotel was being recommended by our friends and we decided to give it a shot since we'll be going for a short staycation at johor bahru! Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey. Meanwhile, we have disseminated your feedback to our associates to improve our guests experience. Park in the green zone for easier access to the hotel lobby. Best Regards, Sharwini Mahendra. THANK YOU for the awesome service , we will be back again. Best Regards, Sharwini Mahendra. - if one is looking to be in/out/back in to freshen up/out/in/out and likes to be able to make impromptu decision to head out for night supper, this may not be an ideal hotel. With easy access to major business and commercial districts and local attractions almost at its finger tips, each CHM Hotel is well positioned to suit all travelers. in Asia, U.S., meeting rooms, big restaurant 6F & beautiful pool with bar on top floor! I was charged MYR27 instead of MYR5 per entry to the mall carpark which is linked to the hotel. Breakfast is not bad. Own or manage this property? First and foremost, I would like to apologize for not meeting up your expectation. St. Giles Southkey Rooms: Pictures & Reviews - Tripadvisor We are delighted that you have enjoyed your St. Giles experience with us! . She just briefly tell us all the info which is the check-in verbiage without clear tone and tell in a hurry tone (where the breakfast serve, where the swimming pool and bar at but not telling/reminding us check out time as we check in late around 9pm). Thank you so much! This hotel is v v conv if u wanna go to the mall Breakfast was so so long queue at 8am but luckily we reach the Breakfast at 740am so we dun have to queue Food variety wise was so so.. nothing to hype about.. Did we enjoy the hotel? Please improve this. (some may require extra charges). I approached her as I wanted to have the flat parking rate $5 on my touch and go card. We are very delighted that you and your family had a memorable experience with us. Can I check if anyone encountered the same problem and can I find out if the hotel allows the 2 adults and 1 kid to share a, InterContinental (IHG) Hotels in Johor Bahru, Hotels near The Mall, Mid Valley Southkey, Hotels near Pusat Rawatan Aydeen Bekam - Johor Bahru, Hotels near Five Fortune Tour & Travel Sdn Bhd, Hotels near Yi Sheng Foot Therapy & Reflexology, Hotels near (JHB) Sultan Ismail Intl Airport, Hotels near Universiti Teknologi Malaysia, Hotels near National Institute of Education, Hilton Grand Vacations Club on the Las Vegas Strip. Director of Sales & Marketing. . There are more places to choose from in the, Frequently Asked Questions about St. Giles Southkey. I would suggest to book a room without breakfast and head down to the mall next door for a good meal instead. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Instead of brushing us off by giving an instruction on where to settle the fine and figure it ourselves, he took it upon. Parking can be a bit confusing at first because its shared with the shopping mall. Family room. Do take note that no bottled water is given. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. We are looking forward to welcome you again in near future. Happened to stay next to family with small children and we can hear their shouting throughout. more. Does St. Giles Southkey offer any business services? Overall enjoy my staycation with St Giles. This hotel is very convenient as it is linked to the mid valley southkey shopping mall. Would be nice to have at least one more to help ease the crowd. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Tho Ghee, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. It is not near jb central so it will take around 25mins to reach the hotel depending on the traffic. Own or manage this property? Overall, I highly recommend St Giles Hotel Johor Bahru for anyone looking for a comfortable and enjoyable stay in the city. We are so glad that you were impressed by our team member Aiman and most importantly he is able to render his assistance as required. St. Giles Southkey - Tripadvisor Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. St. Giles Southkey Johor Bahru, Johor, MY - Reservations.com Bedroom is good. Looking forward to welcome you again in near future. Looking forward to welcome you again in near future! - if one is looking to be in/out/back in to freshen up/out/in/out and likes to be able to make impromptu decision to head out for night supper, this may not be an ideal hotel. Without any sentences/words, she just handed over my touch and go card to return it. Not only check-in is unpleasant, we also met her during check-out. I personally love their Nasi Lemak and rendang. in Asia, U.S., meeting rooms, big restaurant 6F & beautiful pool with bar on top floor! However, i've noted your comment about our staff which we will definitely look into it. They have kids TV channels which are good for entertainment. Dear Sir/Madam, We are so grateful that you were recently our guest and thank you for your review. Looking forward to welcome you again in near future. :). Were so happy to hear you had a great experience at Southkey Johor Bahru. What are some restaurants close to St. Giles Southkey? The food items served are fresh and taste good as well except the Dim Sum. 9.2 (RM 361) RM 288 for St. Giles Southkey, Johor Bahru. You may request room face to city view for your next stay if you prefer the quiet zone. 8 reviews #43 of 211 hotels in Johor Bahru Save Share Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia 011 60 7-336 8888 Visit hotel website Affiliate website E-mail hotel Check In / / Check Out / / Guests Hotel direct offer! St. Giles Southkey, the new 575 rooms hotel is slated to open its doors in 2022. Parking was a bit of a puzzle. Sincerely, Michelle Goh Director of Sales & Marketing, The hotel was being recommended by our friends and we decided to give it a shot since we'll be going for a short staycation at johor bahru! FAQ | St. Giles Southkey One thing to note is that this hotel does not have room service. Housekeeping requests are promptly attended to! St. Giles Southkey Rooms: Pictures & Reviews - Tripadvisor This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's way below average. She was in hurry as her friends was waiting her at the side meet. Housekeeping needs to replenish the items in rooms. I am thrilled to know you had a great experience with us and happy to know that you like our facilities and hospitality. St. Giles Southkey - Tripadvisor We truly appreciate the sensitivity of the staff who checked us in even though I did not request the upgrade. The valet parking personnel is newly joined the company and he is not aware about the protocol and it had resulted some miscommunication. Being just opened few weeks ago, there are much more to do for us to improve. Location is awesome! We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us. The rooms are spacious, well-designed, and come equipped with all the amenities that travelers need for a comfortable stay. St. Giles Southkey is located in area / city Tebrau. The only downside is that the surrounding traffic is bad during peak periods. Try to go for breakfast on the Off Peak Period Unless you love to queue la. Director of Sales & Marketing. It was a convenient hotel as it is located inside the mall itself and have a connected door to go to the mall Unfortunately, during our stay we got parking fine when we go drive to senibong for food hunting. The only downside is that the surrounding traffic is bad during peak periods. Overall, its a nice and convenient hotel to stay when youre in JB. Top room amenities include a kitchenette, a minibar, and a flat screen TV. Looking forward to welcome you again in near future. Check in was slow a bit although 4 counter fully worked, staff friendly. We had the high tea for RM98 which is not value for money and the food are not that nice. What are some of the property amenities at St. Giles Southkey? Dear Jesline, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Each hotel in the St Giles Group shines with special characteristics, creating unique experiences that turn ordinary city trips into memorable journeys. I was standing in front of her for almost 5-10mins without she acknowledging. Overall the experience is okay. We will provide further training that's required and we do look forward to meeting you on your next visit. The staff is friendly and knowledgeable, always available to assist guests with anything they may need. Does St. Giles Southkey provide breakfast? Its an extremely basic room - similar to "Ah-Queen" room size and amenities. Please also note that the swimming pool will close at 7pm. Overall the experience is okay. You can refill your water at the aisle area. And also upgraded one of my rooms to a Family suite for the convenience of the wheelchair. Now $66 (Was $81) on Tripadvisor: St. Giles Southkey, Johor Bahru. We have taken note on your constructive feedback and we will further improve on service delivery and driving guests experience as a part of continuous effort to provide our guests memorable experience. In-room amenities include: Bedding: One King with Sofa Bed Wireless internet access Individually controlled air-conditioning Coffee/tea making facilities Mini refrigerator Hairdryer Shower cabin In-room safe Iron & Ironing board Special rate available Contact accommodation for availability. up with her after check-in done. We are delighted that you have enjoyed your St. Giles experience with us. Does St. Giles Southkey offer any business services? The breakfast spread is good with a lot of varieties. / 10. Mid Valley Southkey, 1, Persiaran Southkey 1, Kota Southkey, Johor Bahru 80150 Malaysia. AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. Claim your listing for free to respond to reviews, update your profile and much more. The hotel room is otherwise nice, clean and spacious. We strive to improve in our service delivery and make sure that you and your family will have another memorable experience with us again in near future. Review of St. Giles Southkey Reviewed 29 November 2022 via mobile 4/5 Overall hotel is new so is worth staying. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Notice that the weekend will be crowded as I heard from a staff telling a guest the hotel would have 500 guests on Sunday for breakfast. Will book again. The bed is comfortable but not the pillow they are all too soft with no support at all. Thank again, and we hope to serve you again soon. Director of Sales & Marketing. (some may require extra charges). more. It is really heart warming to know that you have a collection of wonderful experiences from our room, our services and breakfast during your stay with us. See more questions & answers about this hotel from the Tripadvisor community. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Additionally, she made no further delays and saw to it to credit the difference to my TNG card upon my return to Singapore. Enjoy luxurious treats and incomparable experience by staying at St. Giles Southkey. She was busy with her monitor and totally no smile on her face. Yours sincerely, Marshall Chai Executive Assistant Manager, The front desk staff is rude and unwelcomed, This is my second time stay in St Giles Hotel, I choose to come back due to first stay still okay the male staff that checked in was still okay, but not this time. Yes, St. Giles Southkey provides breakfast. There was a connecting door where you can get to the mall in no time. The hotels fitness center is a must-try during your stay here. Upon entering the cafe, we noticed that one particular table was unoccupied and appeared suitable for our needs. Sincerely, Michelle Goh. What is normal check-in & check-out time at St. Giles Southkey? This is one of most convenient hotel. Try to go for breakfast on the Off Peak Period Unless you love to queue la. Thanks. The room is big and spacious. Thank you so much! In-room amenities include: Bedding: One King Bed; Wireless internet access; Individually controlled air-conditioning Dear Valued Guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. It's just right beside the huge mall that has everything. Sincerely, Michelle Goh. Breakfast has heaps of variety but my sons say is all about carbohydrates! Email. Read our, Dear Valued Guest, Thank you for choosing St. Giles Southkey for your recent stay and for taking the time to review our hotel. Parking. Definitely back again if visit JB again. We apologies if there is any miscommunication upon your check in time with our colleague. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Alicia again who check out us. Overall is a great stay, definitely will come back again! Nice coffee at the machine. Director of Sales & Marketing. Our hotel team works hard to keep our guests happy, but we can only thank to amazing guests like you! Visit St Giles Hotels Official Website for centrally located hotels in major cities. We then went to get our food and when we returned, we saw that some other people had already occupied our table when there was an OCCUPIED table tag on it. There are top facilites at St. Giles Southkey such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. Parking can be a bit confusing at first because its shared with the shopping mall. Tripadvisor performs checks on reviews. One thing to note is that this hotel does not have room service. Our hotel team works hard to keep our guests happy, but we can only thank to amazing guests like you! Super convenient. The most disappointing is the buffet breakfast. Sincerely, Michelle Goh. There are top facilites at St. Giles Southkey such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. When up to level 28 to see the pool but was disappointed as the pool is kinda small n lots of kids hoarding the pool.. so it's kinda Meh:/ There's a bar there too which was empty ard 4pm.. Very convenient located as downstairs is shopping mall. The Tourism Tax rate is 10 RM per room per night. St. Giles Southkey has a total of 575 keys and is part of the Mid Valley Southkey mixed-use developme Your review made our day! . Bhd (CHM), it is conveniently located in the new precinct of Southkey, Johor Bahru and is part of the Mid Valley Southkey mixed-use development complex that includes a retail mall, exhibition centre and commercial towers, catering to growing travel, business, leisure and lifestyle needs in Johor Bahru CHM Hotels is a well-established hotel chain, offering a diverse range of accommodation from deluxe to standard categories which are strategically located within each of the vibrant ASEAN cities.