The Hotel Caribe Deluxe Princess Beach Resort & Spa is located on Bvaro Beach, one of the most beautiful beaches in the Dominican Republic. A magical world under the sea. Rooms smell. We want to express our most sincere apologies for any possible inconvenience you may have had while you were staying here with us. 32 m The ceiling is leaking water and we have a pool of water on the floor in our room several times. We were given a free headset with convertible prong (double to single) for the movie. There are plenty of security personnel stationed throughout the resort and being two women, we felt very safe while walking about the grounds. Wonderful holiday! Estimado Jose. San Juan Shopping Center is 15 minutes drive away. Are there opportunities to exercise at Tropical Deluxe Princess? We are glad that you have chosen our hotel as your vacation destination. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service we offered but we totally disagree as most of our guests have an excellent perception of our services. You will have access to 3 tennis courts that you will find in the Caribe Deluxe Princess, as well as sports equipment to play. The Tropical Deluxe Princess is set in peaceful gardens, which open out onto the white sands of Bavaro Beach. We recently stayed at this beautiful resort for 1 week with our children and grandchildren. and endless activities that we have prepared for you and your family. La CavaGourmet restaurant & Platinum Restaurant Mediterranean restaurant. 12. Estimado Juan. Booking.com does not accept responsibility or liability for any reviews or responses. Twice when I went to trade beach towels, they had none available. If you have a choice. 82.165.147.48 You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Poorly maintained, unsafe, multiple issues. The action you just performed triggered the security solution. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. This is the version of our website addressed to speakers of English in the United States. Air conditioning does not work. Is parking available at Tropical Deluxe Princess? Read all updated requirements before you book. Guests submit their subscores and their overall scores independently theres no direct link between them. Please check you have entered your email address correctly before continuing. Old, falling apart. Your IP: 6) COCKTAILS - simply delicious!! We appreciate that you for choose our hotel as your tourist destination but we deeply regret that your experience at our hotel as not a positive one because our goal will be always try to please all our visitors. 9 bars with local and a selection of international. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. 2023 Travelscape LLC, An Expedia Group Company. Warm beer, poor refridgeration. Yes there are things that could be improved, as with most places and I will list the negatives below. Tropical Deluxe Princess Hotel. Most staff were friendly. These are well maintained and clean. Belle Costume. 2. It mainly consisted of the children watching mini disco songs on a big screen with minimal interaction from the animation team. by Federico Espinal. 2) ENTERTAINMENT - we only watched one show which was the Michael Jackson tribute and it was really good. Ala Carte meals were acceptable for resort food. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. -The food at the buffet was also poor. I would give it an honest 3.5 stars. Kind regards. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We are glad that you choose our hotel as your tourist destination as well as for the compliments regarding our hotel facilities. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Cordial greetings, Federico Espinal General Manager Tropical Deluxe Princess. The beach area had lots of cover This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Kenny and Escarlen were very attentive and helped us have a great time and gave us excellent service in the restaurants. There is plaster debris on the floor, the shower doors are covered in soap scum, inside the shower there are items left from a previous guest (hair clips). All rights reserved. Over 289 million reviews from guests after their stay. In addition to this, we would like to remark that this is a Spanish native country; therefore, whether or not our guests speak this language or not, we will be always to bring assistance despite the language barrier. Please do not hesitate to contact us in advance for any special request or if we can do something for you. When I mentioned that would not fix the state of our room or the cleanliness of the pools her response was Thank you for letting me know about the broken tiles and dirty water, I will let maintenance know. All in all a stressful and disappointing experience, made worse by the illness (hand foot and mouth) that my son contracted in our first few days there, which then was passed on to me. Tropical princess has areas specially designed for kids, special activities and a large numbers of entertainment activities for kids to have fun. Poor food 2. Its 164 superior rooms and 146 family rooms, our Mini and Teens Club and minigolf area put us in the perfect place for a happy family holiday. We invite you to join our community visiting our Facebook and Instagram fan pages Hotel Tropical Deluxe Princess to become part of our Princess family and interact with our staff. We only used this pool once. One had green bubbly algae growing all along the shallow end entry. The size of the food area was just far too small for the amount of people. Many are missing, and more would fall each time my son got in the water. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We decided to stay at this location for two nights and three days. To edit a review youve already submitted, contact our Customer Service team. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Thank you for your feedback. DO NOT GO HERE!!! Mini disco: the kids can also dance before heading off to bed. Tea/Coffee maker Thank you for sharing the comments of your stay at Tropical Deluxe Princess. Team games: fun team games such as races, treasure hunts, soccer. Dear Bryangil Thank you for sharing your vacation comments. Tropical Deluxe Princess - All Inclusive Upscale property on the beach, with 3 outdoor swimming pools 8.0 Very Good See all 572 reviews Popular amenities All inclusive Pool Hot Tub Spa Restaurant Bar Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000 View in a map Explore the area Arena Blanca Beach 5 min walk Book now! Tropical Deluxe Princess - All Inclusive - Hotels.com We hope to have another opportunity to be your host in the future. Airport shuttle services are not available at Tropical Deluxe Princess - All Inclusive. : ) The buffet was GREAT! We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Description. Tropical Deluxe Princess - All Inclusive 4-star property Playas De Bavaro, Punta Cana, La Altagracia travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 3.9 out of 5 Good! 11 Restaurants. Fully Remodeled Caribe Deluxe Princess and Tropical - TravelPulse Medical Center, doctor con call 24 hours. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. My son sat on toilet seats in the public restrooms and the seats fell off, twice. On the other hand, we sincerely apologize for any possible inconvenience you may have experienced during your stay and we take note of everything you tell us to take the necessary corrective measures. Everything else was mediocre at best. Does Tropical Deluxe Princess have airport transportation? There is also a coffee shop, a creperie and a 24/7 sports bar. Tropical Deluxe Princess Punta Cana Resort - Punta Cana - Tropical Princess All Inclusive - Restaurants & Bars 1 2 3 4 5 Restaurants & Bars The commitment of the Hotel Tropical Princess Beach Resort & Spa is to delight our customers with excellent all inclusive service and unique dining experiences in an incomparable environment. Read our. Had a wonderful time at this resort . Definitely worth to go. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. I never went into my wallet during the stay. Access to the relaxing pool at the Spa (adults only). Hot meals were tasty. We appreciate that you choose our hotel as your tourist destination but deeply regret that your stay was not as good as you were expecting because our main goal will be always try to please all our guests as much as we can. It's fairly large and was confusing to navigate at first, but we quickly learned how to get around. We appreciate your rating and the time you took to share your comments about your vacations at our Hotel. Especially if you are not a native, they will literally look at you, see that you are trying to ask for something and they will walk away!! 7) WIFI - worked everywhere and we had no need to upgrade. Sign in to see exclusive Member Discounts. 8,238 reviews #10 of 67 hotels in Bavaro Location 4.4 Cleanliness 4.0 Service 4.1 Value 4.0 GreenLeaders Gold level The accommodation is 200 metres from the sea in Punta Cana. This was my first visit to the Dominican and we all had the best time. Food and drinks are free, free buffet, free bar use, kind waiters, nice rooms and good atmosphere with iguanas and birds on some of the paths. Performance & security by Cloudflare. Let Punta Cana Adventures provide you with all the resources you need to plan your vacation.

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